silvarenthoca - Financial Platform for Entrepreneurs

Information We Collect

We collect information to provide better services to our users and improve our financial education platform. The information we gather falls into several categories, each serving specific purposes in delivering personalized learning experiences.

Personal Information You Provide

Name, email address, and contact information when you create an account
Professional background and financial goals during onboarding
Payment information for subscription services (processed securely through third-party providers)
Communication preferences and notification settings
Feedback, reviews, and course evaluations you submit

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage data such as pages visited, time spent on platform, and feature interactions
Learning progress including course completion rates and quiz scores
Cookies and similar tracking technologies for platform functionality

We never sell your personal information to third parties. All data collection serves to enhance your learning experience and provide relevant educational content tailored to your financial education journey.

How We Use Your Information

Your information helps us create a more effective and personalized learning environment. We use collected data responsibly and only for purposes that benefit your educational experience or are required for legal compliance.

Purpose	Information Used	Legal Basis
Account Management	Personal details, contact information	Contract fulfillment
Course Personalization	Learning progress, professional background	Legitimate interest
Communication	Email, notification preferences	Consent
Platform Security	Device information, usage patterns	Legitimate interest
Payment Processing	Billing information, subscription details	Contract fulfillment

Educational Content Delivery

We analyze your learning patterns to recommend relevant courses, identify knowledge gaps, and suggest appropriate skill-building resources. This analysis happens automatically but you can opt out of personalized recommendations in your account settings.

Platform Improvement

Aggregated usage data helps us understand which features are most valuable, where students encounter difficulties, and how we can enhance the overall learning experience. This data is anonymized and cannot be traced back to individual users.

Information Sharing and Disclosure

We maintain strict policies regarding information sharing. Your personal data is never sold to third parties, and we only share information when necessary for service delivery or legal compliance.

Service Providers

Payment processors for secure transaction handling
Email service providers for course notifications and communications
Cloud hosting services for platform infrastructure
Analytics tools to understand platform usage (anonymized data only)

All service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose personal information when required by law, court order, or government regulation. In such cases, we will notify affected users unless legally prohibited from doing so.

In the event of a business merger or acquisition, user data may be transferred to the acquiring entity. Users would be notified at least 30 days prior to any such transfer, with options to delete their accounts if desired.

Your Rights and Control

You have significant control over your personal information and how it's used on our platform. We believe in transparency and provide multiple ways for you to manage your data and privacy preferences.

Access and Modification Rights

View and download all personal data we have collected about you
Update your profile information, learning preferences, and communication settings
Correct inaccurate information in your account
Request detailed reports of how your data has been used

Deletion and Restriction Rights

Delete your account and associated personal information
Request removal of specific data categories while maintaining your account
Restrict processing of your data for certain purposes
Opt out of personalized recommendations and targeted communications

Some data may be retained for legal or legitimate business purposes even after deletion requests.

Portability Rights

You can request a copy of your data in a structured, machine-readable format. This includes your learning progress, course completions, and account information, allowing you to transfer this data to other educational platforms if desired.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and are regularly updated to address emerging threats.

Technical Safeguards

End-to-end encryption for all data transmission
Secure cloud storage with redundant backups
Multi-factor authentication for administrative access
Regular security audits and vulnerability assessments
Automated monitoring for suspicious activity

Organizational Measures

Limited access to personal data on a need-to-know basis
Employee training on data protection and privacy practices
Regular review and updating of security policies
Incident response procedures for potential data breaches

In the unlikely event of a data breach affecting personal information, we will notify affected users within 72 hours and provide detailed information about the incident, its impact, and steps being taken to address it.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Our retention periods vary based on the type of information and its use.

Data Type	Retention Period	Reason
Account Information	Duration of account plus 2 years	Service delivery, legal compliance
Learning Progress	Duration of account plus 1 year	Educational continuity
Payment Records	7 years after transaction	Tax and accounting requirements
Communication Logs	3 years	Customer service, dispute resolution
Usage Analytics	2 years (anonymized after 6 months)	Platform improvement

Automated Deletion

Our systems automatically delete expired data according to the retention schedule above. Users receive advance notice before any automated deletion that might affect their account functionality or learning progress.

International Data Transfers

As a Canadian-based company serving users globally, we may transfer personal information across international borders. All international transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.

Transfer Safeguards

Standard contractual clauses with international service providers
Adequacy decisions from relevant privacy authorities
Binding corporate rules for intra-company transfers
Regular assessment of destination country privacy laws

Data Localization

Where legally required, we maintain local copies of personal data within specific jurisdictions. Canadian user data is primarily stored within Canada, with encrypted backups in secure facilities that meet or exceed Canadian privacy standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. You have control over these technologies through your browser settings and our privacy dashboard.

Types of Cookies We Use

Essential Cookies: Required for platform functionality, login, and security
Preference Cookies: Remember your settings and customization choices
Analytics Cookies: Help us understand how users interact with our platform
Performance Cookies: Monitor platform performance and identify improvements

Managing Cookies

You can control cookie usage through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

Third-party cookies from service providers are governed by their respective privacy policies. We regularly review our cookie usage to ensure compliance with privacy regulations.

Contact Information

If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your account, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and thoroughly.

@ Email: info@silvarenthoca.com

Phone: +1 (403) 343-6434

Address: 1813 Willowbrook Rd, Okanagan-Similkameen C, BC V0X 1C2, Canada

For privacy-related requests, please include "Privacy Request" in your subject line and provide sufficient detail about your inquiry. We will respond to all privacy requests within 30 days of receipt.

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email and prominently display the updated policy on our platform. Your continued use of silvarenthoca after policy updates constitutes acceptance of the revised terms.

Privacy Policy